April 3, 2020
2:05 p.m.

Charlotte Douglas International Airport, its tenants, stakeholders and partners understand the concerns COVID-19 is causing our customers. employees of CLT and our community.

As a vital part of the nation’s transportation network, Charlotte Douglas International remains open and operational. We continue to work closely with local, state and federal partners to monitor COVID-19’s rapidly changing developments and are following guidance from the Centers for Disease Control and Prevention and the Mecklenburg County Public Health Department.

How CLT is Responding

Housekeeping and Airport staff have increased daily cleanings and continue to clean the terminal regularly each day and conduct nightly deep cleanings at the terminal. We have focused on high touch points like seating, hand rails, restrooms, people movers and elevators. This includes the use of electrostatic spray and cleaning solutions recommended by the CDC and manufacturers to combat the coronavirus.

We have adjusted our parking so customers and Airport employees are closer to the terminal and can walk if they would rather not ride a shuttle bus. For those that ride a shuttle bus, employees should follow CDC guidelines.   We are cleaning buses after each shift from top to bottom.

We have placed CDC guideline messaging throughout the terminal for employees and customers to see and follow.  Additional Hand sanitizing stations have been added that everyone can access.

We know some of you still must travel. We say thank you to our customers and fellow aviation coworkers for your efforts to curb the spread of COVID-19. Please continue to practice good personal hygiene and to follow the CDC guidance for social distancing – remain 6 feet of more from people around you whether you are in line at the security checkpoint or ticket counter or waiting to board your flight.

Finally, to the nurses, doctors, first responders and others volunteering in hard-hit communities, we say thank you for your service and sacrifice of time away from your home and families

These are challenging times, but together we will get through it.