May 11, 2019
CLT looks forward to welcoming you back to the Airport. We recognize your travel experience will be different. It will be for those of us who are serving you too. Our staff has been busy working with our partners, building and executing plans to ensure a safe and healthy passenger experience for customers and employees when they are ready to fly again.
An internal Experience Recovery Team is reviewing every aspect of our operation. Many safety enhancements have already been implemented, including plastic screens at various locations such as our service counters and parking toll plaza cashier areas. We have placed CDC guideline messaging throughout the terminal for employees and customers to see and follow. Additional hand sanitizing stations have been added that everyone can access. Housekeeping and Airport staff vigilantly continue to clean the terminal regularly each day and conduct nightly deep cleanings at the terminal. Facial coverings will be distributed to all aviation department employees, per CDC recommendations. Visual aids for social distancing will be added in our terminal and other facilities.
Things will continue to change and we are prepared to adjust if and when necessary. Additional information regarding safety measures in place at CLT is located on our COVID-19 Travel Update webpage.