Stay Safe, Travel Safe
Charlotte Douglas International Airport is committed to providing a safe and healthy airport so that passengers have the confidence to fly. Various safety measures have been implemented and procedures updated throughout the COVID-19 pandemic. A team from the City of Charlotte Aviation Department is working daily to assess safety measures and Airport needs and to adapt to an ever-changing travel experience that helps reduce the spread of the coronavirus.
Below you will find the information you need to know before you come to the Airport. Plan ahead. Arrive early. Do your part to be safe and keeps others around you safe as well.
Read the latest Airport news
Enhanced Housekeeping
Airport housekeeping is 24/7 but has ramped up to monitor cleanliness throughout the terminal and special attention is given to those places that you touch often.
Social Distancing
The CDC has suggested that keeping your distance from other people reduces the risk of spreading viruses through coughing, sneezing or close contact.
Masks
Masks are no longer required at CLT. The CDC, however, recommends wearing one in indoor transportation settings. The choice is yours.
Healthy Air
Hospital grade MERV-13 air filters and bipolar ionization have been integrated into CLT’s heating, ventilation and cooling systems to create cleaner air throughout our facilities.
UV Sanitation
UV-C light sanitizes one of most frequently touched places in the Airport – the handrails of our escalators and moving sidewalks. UV-C lights eliminate harmful bacteria on surfaces as the moving handrails pass through a hidden mechanical device.
GBAC Certified
CLT was the first airport in North Carolina to receive the international stamp of approval for its response to the COVID-19 pandemic when it comes to cleaning, disinfection and infectious disease prevention in our facilities.
Temperature Checks
Please check with your airline for details on whether temperature checks are required to travel.
Wash Your Hands
Wash your hands with soap and water for a least 20 seconds to eliminate germs and help reduce the spread of coronavirus. Don’t touch your face and try to limit the things you do touch.
Hand Sanitizing Stations
When soap and water are not readily available, the Airport has 60 hand sanitizing stations throughout the terminal. You can find locations on any terminal map or on cltairport.com.
Shuttle Bus Safety
Shuttle buses are cleaned at the end of each shift with electrostatic spray and cleaning agents to combat the spread of COVID-19.
Protective Shields
Many customer service counters - from stores to ticket counters to parking toll booths – are now equipped with protective shields for added safety.
Signage
Signage throughout the terminal serves as a helpful reminder for customers about the importance of taking personal steps to help reduce the risk of spreading viruses.
Checkpoint Shields
All TSA security checkpoint lines are equipped with plastic protective shields for added safety for passengers in the Airport.
Parking
See which parking lots are open, explore the real-time parking map and check out parking tips and frequently asked questions on the parking page.
New: Book Online
App
Download the all-in-one Airport app for real-time flight tracking, dining, shopping and amenity guide, indoor navigation and real-time parking map CLTairport.com/app